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Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager-AMH Cards - AMH CARDS UWS_TKH.
Principal responsibilities:
- The role involves making decisions, planning and control of the team.
- Abide by the respective operations manuals or any other manuals / guidelines.
- Obtain delegation limit for secured/unsecured products where applicable.
- Be proactive to put forward plans and able to prevent potential fraudulent situations.
- Ensure operational efficiency and monitor workflow. Prepare team capacity planning while fully utilizing the available resources.
- Identify and resolve queries on a day-today basis and also able to identify problems and recommend improvements. Ensure that the process performance metrics are met.
- Be able to generate, understand and also interpret MI reports for business partners and GSC management.
- Responsible in maintaining team culture in which creativity thrives and processes and productivity are continuously improved.
- Contribute to the development of subordinates with coaching/counseling and monitoring staff competency / multi-skilling.
- College graduate in commerce / finance / accounting or equivalent. Higher qualification not a bar provided aspirations are commensurate with the position.
- 2 years or above Banking industry experience.
- 2 years of experience in team management is preferred.
- Fluent English/Mandarin/Cantonese in vocal and Good written in English.
- Good command of secured/ unsecured lending products and familiar with Hong Kong properties market.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
