$ads={1}
Come join our fantastic Sea Logistics team! Our Jakarta, Indonesia branch is looking for a Sea Logistics Operational Care Specialist, Documentation Manifest
Your Role
You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.Your Responsibilities
- To review + ensure alignment of shipping instructions, clarifying any deviations/conflicts taking country regulations, export compliance, rate + routing information into consideration.
- To issue BAL specimen + release BAL B/L as per Financial Guidelines + working instructions.
- To timely and accurately submit carrier OBL instructions, VGM + security filings.
- To ensure departure confirmations (or deviations v. scheduled departure) are shared with the CCLs.
- Issue sales invoices within 24 hours from departure.
- To immediately escalate problems, operation disputes or discrepancies to more senior roles as relevant.
- To monitor the operational performance of carriers + other vendors, escalating/creating awareness if performance + commitments are not being delivered.
- To collaborate with CCLs through proactive provision of information, knowledge, solutions + alternatives to deliver customer satisfaction.
- To ensure data quality as required for timely + accurate customer reporting.
- To support + resolve claims + disputes.
- To submit manifest timely and accurately
Your Skills and Experiences
- Poses analytical + problem solving approach along with an ability to work under pressure + great time management
- Able to converse fluently in Bahasa Indonesia and English
- Min 1 year experience in related filed
A propos de Kuehne+Nagel
Mit mehr als 80,000 Mitarbeitern an mehr als 1.300 Standorten in über 100 Ländern zählt Kühne+Nagel zu den global führenden Logistikdienstleistern.
Kühne+Nagel steht als Arbeitgeber für Chancengleichheit und wir engagieren uns auch im Hinblick auf Personen mit Behinderung für Diversität in unseren Teams. Wir glauben, dass Sie einen wertvollen Beitrag zu Kühne+Nagel leisten können und freuen uns auf Ihre Bewerbung.
CONTACT
Hera Setyowati
hera.setyowati@kuehne-nagel.com
$ads={2}
