The Commercial Assistant will provide customer service, sales and quality support within all departments of the organization. The employee will enjoy a role with the opportunity to learn all aspects of a novel business.
Fortis Metals is looking for a person who will demonstrate the following personal attributes: ownership mentality, resourceful, persistence, can multi-task, has a positive attitude, and is curious.
Duties & Responsibilities:
- Manage outstanding/pending sales orders.
- Address customer requests for documentation
- Frequent customer interaction
- Send out the logistics RFQ
- Report generation, organization of files and tracking spreadsheets.
- Develop a strong understanding of company products and their relationship to customer specifications.
- Generating delivery documents (e.g. Certificates of Analysis, Commercial Invoices…)
Skills/Education:
- Minimum Bachelor’s degree (Supply Chain/Business degree a plus) or equivalent years of office experience.
- Customer Service Experience (preferred but not required)
- ERP / Inventory Experience required
- Proficiency with Excel, Word, Outlook
- Excellent communication skills – written and verbal
- Exceptional organizational skills and attention to detail
Language: English is a must, ideally French too. Other languages a plus.
Job Types: Full-time, Permanent
Work Remotely: No
Job Type: 100%
Schedule:
- Monday to Friday
Language:
- English (Required)
Work Location: In person
